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0 years
0 Lacs
Hyderabad, Telangana
On-site
Join Us Why Nexon At Nexon, we don’t just stress on maintaining superior quality in our products but also in our work culture. That’s why we welcome fresh ideas, new approach and talent with open arms. As dynamic people create an encouraging and stimulating work environment that propels the company to constantly achieve greater heights and set new benchmarks. And if this philosophy interests you, apply for the open positions mentioned below. Executive Marketing Hyderabad
Posted 3 weeks ago
2.0 - 3.0 years
0 Lacs
Hyderabad, Telangana
On-site
Overview: As a PD specification writer, the role requires ensuring that the necessary criteria and requirements in building the specification of ING and Non INGs (Excluding Packaging & Label) are met. This role will drive the legacy specification migration to SAP initially and provide support to PepsiCo Product Developers on new ING & NON-ING PD Spec development to ensure they comply with the standards and requirements Post System rollout in the sector. Responsibilities: Understand the PepsiCo PLM and SW ways of working in legacy systems (offline) and in SAP including Global Ingredient Standard and Supplier Standard and become proficient in the CAST Program and IT Applications associated. Drive accurate migration of Legacy Specs (ING and Non ING) in SAP systems and validate with regional teamsPre Go live on CAST. Collaborate with Regional teams to review and update ING & Non-ING specifications in line with the regular spec renewal dates. Collaborate with Regional Cross Functional Teams and external resources to develop ING and Non-ING specifications (Excluding Label & Packaging) that are clear, concise, and accurate to be handed over to run operations- Post Go Live on CAST. Ensure all requests are processed, documented, and delivered within defined SLAs (Service Level Agreements). Identify potential areas for process improvements to make recommendations to R&D Leadership for continuous improvement. Raise necessary CRs on behalf of sector R & D teams when needed and aligned Qualifications: Bachelor’s degree in Food Engineering, Food Safety, Food Technology, Food Science and Microbiology, or adjacent subjects. MS is desired. 2-3 years of experience on Regulatory, QA/QC, Food Analytical experience or other Food related FMCG in a technical role; 1-2 years of which on Product Development or Specification Writing. Well-versed on Microsoft Office and Excel. Effective communication skills, both verbal (i.e. presentation, conference calls) and written (i.e. reports, e-mails) in English. Confident and able to speak or present to senior leaders when needed. Learning agility, self-motivation and desire for continuous self-improvement. Team player and works well with cross-functional, cross-regional and cross-cultural teams. Can work independently and has initiative for problem solving
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana
Remote
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. A strong focus on Client Satisfaction in a relevant industry Provide technical support to clients who are utilizing the MasterTax software via phone and email, also utilizing remote access when necessary via WEBEX Effectively analyze, troubleshoot, replicate and develop creative solutions for client challenges, escalating to second level support, if needed. Responds promptly and professionally Self-starter ##LI-DNI We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. A strong focus on Client Satisfaction in a relevant industry Provide technical support to clients who are utilizing the MasterTax software via phone and email, also utilizing remote access when necessary via WEBEX Effectively analyze, troubleshoot, replicate and develop creative solutions for client challenges, escalating to second level support, if needed. Responds promptly and professionally Self-starter A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Posted 3 weeks ago
1.0 years
0 Lacs
Hyderabad, Telangana
On-site
1+ years of relevant work experience Proficiency in performing annotation-related tasks and procedures in assigned process areas Understanding of ground-truth data generation workflow Basic in MS - Office Ability to modify or create SOPs from existing annotation/data collection guidelines Experience in performing quality checks on executions and contributing to root cause analysis of user errors Capability to achieve targeted productivity, quality, utilization, and other KPIs Knowledge of more than one ML data labelling method and process Understanding of dependencies across ML data workflows and ability to articulate customer impact Ability to analyze ML datasets and provide inputs for continuous process improvement Experience in identifying operational issues in tooling/processes Skill in recommending and implementing small-scale process simplification improvements Proficiency in using internal tools and software related to data collection and annotation Strong adherence to confidentiality and compliance requirements Ability to work effectively with some level of ambiguity, determining which task or procedure (or when a slight deviation is needed) to achieve desired outcomes Good communication skills to interact with team members and stakeholders As an ML Data Ops II, you will play a crucial role in managing and improving machine learning data annotation processes. Your responsibilities span a wide range of tasks, from executing and overseeing annotation work to ensuring quality, productivity, and compliance across ML data process areas. You'll serve as a point of contact for simple annotation tasks, modify SOPs, test new tools, and provide valuable feedback for improvements. Your analytical skills will be put to use as you track metrics, report progress, and identify process issues. Quality assurance is a key aspect of your role, involving auditing work, documenting errors, and performing root cause analysis. You'll also contribute to continuous process improvement by analyzing ML datasets and implementing small-scale simplifications. Additionally, you'll take on a leadership role by providing guidance and training team members, participating in knowledge sharing sessions. Key job responsibilities As an ML Data Ops II, your key responsibilities will encompass a wide range of tasks critical to the success of machine learning data annotation processes. You'll execute and oversee annotation tasks across multiple ML data process areas, serving as a point of contact for simple annotation tasks while achieving targeted KPIs. Your role involves modifying and documenting SOPs, testing new tools, and providing valuable feedback for improvements. You'll analyze data, track metrics, and report progress to stakeholders, while also reviewing process issues and ensuring compliance with guidelines. Quality assurance is a crucial aspect of your position. You'll contribute to continuous process improvement by analyzing ML datasets, suggesting and implementing small-scale process simplifications, and identifying operational issues. Ensuring team adherence to confidentiality and compliance requirements is paramount, as is conducting periodic data audits. Your analytical skills will be utilized to provide insights for ongoing process enhancements, and you'll collaborate with cross-functional teams to improve operational metrics and processes. This role offers opportunities for growth and development within the ML data operations field, with a focus on process improvement and quality assurance. Proficient with technical expertise such as - MS-Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 weeks ago
8.0 years
0 Lacs
Hyderabad, Telangana
On-site
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation and help internal teams while doing so? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you! Amazon's Finance Technology organization (FinTech) builds and maintains the finance technology platforms and services that enable new business growth, compliance with financial and tax reporting obligations, and analysis of our financial data. Through our products, we aim to maximize time spent by Finance teams on high value analysis, reduce the growth of operating expenses, and improve the vendor experience. This role will focus on Project Accounting space, where we are building systems that service the needs of accounting , tax and finance team worldwide and strive to automate transactions creation and posting while maintaining the granularity needed for recording, budgeting and reporting. We are looking for a a Solution Architect . Our ideal candidate is customer focused and enjoys the challenge of highly complex business contexts that are typically being defined in real-time. You have a knack for helping the organization understand application architectures and integration approaches, and the consultative and leadership skills to help guide a project to success. In your role, you will have the opportunity to help shape and deliver on a strategy to build PFS using Amazon’s utility computing web services (Amazon EC2 compute, Amazon S3 storage, Amazon Simple DB/RDS databases, Amazon CloudFront, etc.) . You will partner with accounting and tax stakeholders and will strive to earn their trust. You will work directly with your customers and will constantly innovate on their behalf. You will be a great negotiator and enjoy working with diverse mindsets. In this role you will be responsible for creating finance systems that support Amazon's global footprint. You should insist on the highest standards for quality, maintainability, and performance. The systems we own are responsible for trillions of financial events that would rank among the largest countries in the world by GDP. You will ensure that engineering best practices are followed and that software is designed to be highly-available, dynamically scalable, and resilient to continuity threats. As a technology leader, you will drive architectural and design choices and invent new features. We have a team culture that encourages innovation with a high level of ownership for the product vision, technical architecture and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and build great teams around themselves. Key job responsibilities - Serve as a key member to ensure success in building applications and services on the AWS platform for our internal accounting, finance and tax teams. - Execute projects within an Agile/Scrum environment helping ensure a timely and successful delivery of value - Participate in business reviews with executive leadership and provide status updates. - Understand the use of Oracle Financial Applications (OFA) and other internal Amazon systems. 5+ years of infrastructure architecture, database architecture and networking experience Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs Experience working with end user or developer communities Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Hyderabad, Telangana
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored! Your future at Kyndryl This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 0-1 year experience in customer service or technical support role. Flexible to work in Voice and Chat Process. Willing to work in Night Shifts / Rotational Shifts. Willingness to Work from Office as per Hybrid Work Model. Windows 10 troubleshooting, excellent communication skills and also customer service skills. Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 weeks ago
0 years
2 - 0 Lacs
Hyderabad, Telangana
On-site
Position : Junior Architect Location : Hyderabad Role & Responsibility: Good communication skills required Graduates can apply Job Types: Full-time, Fresher Pay: ₹20,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
Job Summary The SPE-Fin Crime Operations role involves analyzing financial data to detect and prevent fraudulent activities. The candidate will utilize their expertise in MS Excel to manage and interpret complex datasets. This position offers a hybrid work model with day shifts focusing on asset management operations to ensure compliance and security. Responsibilities Analyze financial transactions to identify potential fraudulent activities and ensure compliance with regulatory standards. Utilize MS Excel to manage interpret and report complex datasets efficiently. Collaborate with cross-functional teams to develop strategies for fraud prevention and detection. Conduct thorough investigations into suspicious activities and provide detailed reports to management. Implement best practices in asset management operations to enhance security measures. Monitor industry trends and regulatory changes to ensure the company remains compliant. Provide insights and recommendations to improve operational processes and reduce risk exposure. Support the development and implementation of new tools and technologies for fraud detection. Maintain accurate records of investigations and outcomes for future reference and audits. Assist in training and mentoring junior staff on fraud detection techniques and tools. Communicate effectively with stakeholders to ensure transparency and understanding of fraud prevention strategies. Participate in regular meetings to discuss ongoing cases and strategize future actions. Ensure all activities are conducted in accordance with company policies and ethical standards. Qualifications Demonstrated proficiency in MS Excel for data analysis and reporting. Experience in asset management operations is highly desirable. Strong analytical skills with the ability to interpret complex financial data. Excellent communication skills for effective collaboration with team members. Ability to work independently and manage multiple tasks efficiently. Knowledge of regulatory standards related to financial crime prevention.
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana
On-site
Job Summary We are seeking a skilled professional with 3 to 5 years of experience in the Life and Annuity domain for the role of SPE-Ins Claims. The candidate will work from our office during night shifts focusing on claims processing and analysis. This role requires a strong understanding of Life and Annuities Insurance to ensure accurate and efficient claims management contributing to the companys success and customer satisfaction. Responsibilities Analyze and process insurance claims in the Life and Annuity domain to ensure timely and accurate resolution. Collaborate with team members to identify and resolve discrepancies in claims documentation. Utilize domain knowledge to enhance the efficiency of claims processing and improve customer satisfaction. Maintain up-to-date records of claims and ensure compliance with company policies and industry regulations. Provide insights and recommendations to improve claims processing workflows and reduce processing times. Communicate effectively with internal and external stakeholders to facilitate smooth claims handling. Monitor claims trends and provide reports to management for strategic decision-making. Ensure adherence to quality standards and regulatory requirements in all claims processing activities. Support the development and implementation of new claims processing tools and technologies. Participate in training sessions to stay updated with industry trends and best practices. Assist in the preparation of claims-related documentation and reports for audits and reviews. Contribute to team meetings and discussions to share knowledge and improve processes. Engage in continuous learning to enhance domain expertise and professional growth. Qualifications Possess strong analytical skills and attention to detail for accurate claims processing. Demonstrate excellent communication skills for effective stakeholder interactions. Have a solid understanding of Life and Annuities Insurance to apply domain knowledge effectively. Show proficiency in using claims processing software and tools. Exhibit problem-solving abilities to address and resolve claims issues efficiently. Display a commitment to maintaining high-quality standards and compliance with regulations. Be open to working night shifts and adapting to a dynamic work environment. Certifications Required Certified Life and Health Insurance Specialist (CLHIS) or equivalent certification in Life and Annuities.
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
Posted 3 weeks ago
0 years
2 - 3 Lacs
Hyderabad, Telangana
On-site
Job Title: Survey Helper Department: Survey / Civil Execution Project Type: Mivan High-Rise Residential Project Reporting To: Surveyor / Junior Surveyor / Site Engineer Job Responsibilities:1. Survey Assistance: Support the surveyor in setting up and operating total station, auto level, and other instruments. Hold prism poles, measuring tapes, and assist during site markings and level transfers. Help in marking grids, columns, walls, and other structural elements as per drawing. 2. Equipment Handling: Carry, clean, and safely handle survey instruments and accessories. Ensure proper storage of tools after daily use. Report any instrument issues or damages to the surveyor immediately. 3. Site Preparation: Clear obstacles or debris before survey work begins. Water and level ground surfaces when needed for accurate markings. 4. Data Support: Assist in noting and tagging reference points, pegs, benchmarks, and level points on site. Help maintain survey tools, pins, chalks, nails, and consumables. 5. Coordination: Follow instructions from the surveyor promptly and accurately. Coordinate with the site team and labor during layout work. Key Skills: Basic understanding of civil construction site activities. Ability to follow technical instructions and work efficiently outdoors. Physically fit and alert; punctual and team-oriented. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month
Posted 3 weeks ago
3.0 years
2 - 3 Lacs
Hyderabad, Telangana
On-site
Job Title: Junior Surveyor Project Type: Mivan High-Rise Residential Projects Experience: 1–3 Years Department: Survey / Execution – Structures Reporting To: Senior Surveyor / Site Engineer / Project Manager Job Responsibilities:1. Survey Work Execution: Assist in marking and setting out structural elements such as grids, columns, walls, lift cores, and slabs. Use total station, auto level, and other survey instruments under guidance of the senior surveyor. Transfer levels, benchmarks, and coordinates floor-wise as per approved drawings. 2. Pre & Post Concreting Survey Checks: Verify shuttering alignment and levels before concreting. Re-check dimensions post-concreting and mark reference points for next cycle. 3. Coordination: Work closely with the Mivan execution team to provide accurate markings in line with pour planning. Coordinate with QA/QC and structural engineers for inspections and approvals. 4. Data Handling & Record Keeping: Maintain survey logs, drawing references, and field data. Assist in preparing as-built drawings and level reports. 5. Equipment Handling & Maintenance: Handle instruments like total station, auto level, laser level, and ensure they are calibrated. Report any issues or errors in instruments to senior surveyor immediately. Skills Required: Basic knowledge of surveying tools and layout methods. Ability to read structural drawings and understand site layouts. Team coordination, accuracy in measurements, and record-keeping. Exposure to Mivan formwork system is preferred. Qualifications: ITI / Diploma in Civil Engineering / Surveying 1–3 years of relevant experience in high-rise or Mivan projects Website: https://asbl.in Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month
Posted 3 weeks ago
6.0 years
2 - 3 Lacs
Hyderabad, Telangana
On-site
Job Title: Concreting Supervisor Project Type: Mivan High-Rise Residential Project Experience Required: 3–6 Years Department: Execution – Structures Location: Financial District - Gachibowli Job Responsibilities:1. Supervision of Concreting Works: Plan and supervise day-to-day concreting activities for slabs, columns, walls, and lift cores. Ensure correct sequence of pour and placement as per approved pour plans. Coordinate manpower, machinery (pumps, vibrators), and material supply (concrete, admixtures) for smooth operations. 2. Pre-Concreting Checks: Inspect Mivan shuttering and reinforcement before concreting for alignment, level, and cleanliness. Check embedments, service openings, and conduit placements before pour. Ensure required cube molds and slump cones are available and functional. 3. Concrete Pouring & Monitoring: Supervise concrete pouring operations – from batching plant to site placement. Ensure correct slump, proper compaction using vibrators, and continuous pour without cold joints. Monitor weather and curing conditions to ensure quality. 4. Coordination: Liaise with QA/QC, batching plant, and structural teams for timely inspections and approvals. Coordinate with pump operators, transit mixer drivers, and labor for uninterrupted work. 5. Quality & Safety Compliance: Ensure all concrete works are as per project quality standards and safety norms. Report deviations, honeycombs, or segregation issues to QA/QC for rectification. Ensure PPE compliance and safe practices during pouring. 6. Post-Concreting Activities: Oversee finishing, leveling, and marking for further work. Ensure timely and proper curing of all poured surfaces. Record pour details, cube samples, and submit daily reports to site engineers. Skills Required: Knowledge of Mivan construction methods and floor cycle timelines. Ability to handle labor teams and manage concreting logistics. Awareness of quality standards and safety protocols in high-rise projects. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month
Posted 3 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana
On-site
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position: The Customer Success Executive is responsible for ensuring that customers achieve set goals and outcomes for GUS products and services and increase client engagement on GUS IBD initiatives. It typically involves several stages, including onboarding, ongoing support, and renewal. Onboarding : The onboarding process is critical for setting the right expectations and ensuring that customers have the tools they need to succeed. During this stage, you should introduce customers to our product and service, provide training, and help them set goals. Client Engagement, Performance Management & Ongoing support : Once customers are up and running, it's essential to provide ongoing support to ensure that they continue to succeed. This might involve proactive outreach, answering questions, providing resources, and troubleshooting issues. Build long-term relationships that benefit both the customer and GUS. Own overall relationship with assigned clients, which includes managing onboarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction. Establish a trusted and strategic advisor relationship to help drive the continued value of our products and services. Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings. Maintain existing customer success metrics and data as directed. Developing programs and procedures to enhance customer experience, process, productivity, and performance. Liaison with stakeholders at various levels and help the team complete accurate reconciliation in a timely manner, while delivering world-class service to our business partners. Onboarding and training: CSMs are responsible for onboarding new customers and training them on how to use the company's products or services effectively. Building relationships: CSMs build strong relationships with customers and act as their primary point of contact, ensuring that they receive the support they need throughout their customer journey. Customer retention: CSMs are responsible for retaining customers and preventing churn by proactively identifying and addressing customer issues, and by providing excellent customer service. Upselling and cross-selling: CSMs identify upsell and cross-sell opportunities by understanding the customer's needs and goals and recommending additional products or services that can help them achieve their desired outcomes. Collaborating with internal teams: CSMs collaborate with internal teams, including sales, product development, and marketing, to ensure that the customer's needs are met and that the company is delivering value to its customers. Customer advocacy: CSMs act as customer advocates within the company, ensuring that the customer's voice is heard and that their needs and feedback are incorporated into the Account Management decision-making processes. Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals. Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time. Collaborate, problem-solve, and/or strategize upcoming client meetings with team members. Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyse trends in C-Sat/NPS scores to identify areas of improvement. Work with the sales and marketing team to drill customer references and develop case studies. Requirements: Bachelor’s Degree 3+ Years of experience in Account Management, Business Development, Relationship Management, Customer Service experience, Client Onboarding & Offboarding, Customer Success Manager, Student Recruitment /Business Development/Key Account Management Communication: Must have excellent communication skills to build and maintain strong relationships with customers. This includes active listening, clear and concise writing, and verbal communication. Empathy: Empathetic to understand the customer's needs, goals, and challenges, and to provide personalized support. Problem-solving: Must be a creative problem solver who can identify customer issues, find solutions, and implement them effectively. Analytical: Must be able to analyse customer data to identify trends and patterns, and to use this information to make data-driven decisions. Time-management: Ability to manage time effectively to balance the needs of multiple customers and prioritize tasks. Technical: A CSM must have a basic understanding of the company's products or services to provide effective support and guidance to customers. Sales: A CSM should have a basic understanding of sales and marketing principles to identify upsell and cross-sell opportunities and to communicate effectively with the sales team. Project management: A CSM must have strong project management skills to ensure that customer goals are achieved within the desired timeline and budget. Advanced Excel, Power BI & Salesforce. Additional Information Evening Shift: EMEA and North American Regions. Other information: Please note this position is only available on our Consultancy Agreement. We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. Please share your CV in English. We wish you every success. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Posted 3 weeks ago
0 years
1 - 2 Lacs
Hyderabad, Telangana
On-site
Job Position: Electrician Project : ASBL Broadway, Mivan High-Rise Projects (Residential) Location: Financial District - Gachibowli | Hyderabad Install electrical wiring, conduits, DBs, and fixtures as per drawings. Coordinate with civil/Mivan teams for slab-level embedment of conduits. Troubleshoot and repair site electrical issues. Ensure safety compliance and use of PPE. Handle temporary power setup and maintenance. Perform testing and commissioning of electrical systems. Maintain daily work logs and material usage records. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month
Posted 3 weeks ago
0 years
1 - 6 Lacs
Hyderabad, Telangana
Remote
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
What's this role about? DOTNET FS Angular Lead Here's how you'll contribute: You'll do this by: Must be strong and hands on in DOTNET and have some knowledge in Angular Front end as well. Core Skills: Hands on in - Dotnet Core, C#, MVC, Web API, Microsoft Sql Server, Java script, Type script, Good knowledge of Angular 7 and above versions. Knowledge of Kafka and Docker. CI/CD Pipeline. Desired Skills: How we’d like you to lead: Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status. Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include: Putting people first Client-centricity Collaboration Grow. Own. Achieve. Learn. with Zensar
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
Job Description: Key responsibilities: Accountable for all planned mechanical maintenance tasks (scheduled & emergent) relevant to dry/wet pet food process, packaging, utilities rotating, and ancillary equipment includes solids conveying equipment, liquids transfer pumps, hydraulic systems, Fall protection equipment, HVAC and fire protection systems Perform Routine PM checks includes clean, inspect, lubricate, vibration & temperature measurements on designated static/rotating equipment’s and recording of all readings includes preliminary reportage on found conditions. Perform complete overhauling of power transmission devices, electro pneumatic cylinders, rebuild/refurbishment of equipment and supports Centre-lining of machines Permitting compliance with safety requirements, liaison and coordination with other functions to execute breakdown and progressive maintenance tasks. Ensures equipment, materials and pneumatic, electrical/manual tools are on-hand for work execution. Reports resources and time utilized, job scope expansion, rework or deferred maintenance as required, also keeping all tasks & activities logged and up-dated in SAP PM tool Responsible for implementation of 5S in the work area Ensure legal and company compliance for process and Packaging equipment and upkeep of all records. Role in Plant emergency organization. Quality- “Associate is responsible to ensure effective implementation of Mars QMP (Quality Management Process), Quality and Food Safety requirements including Personnel Hygiene and GMP stated by the Organization as applicable. Associate shall deliver through Respective Area/Process Standard Operating Procedures. Meet basic competency requirements mentioned in the job Role Skill Matrix to ensure Quality and Food Safety requirements are implemented to satisfactory level.” SES-Overall responsibility to ensure the individual compliance to Mars Global/Asset conservation standards and another relevant local SES legislation. Responsible for implementing and maintaining all relevant SES Management systems in their respective work area. Responsible for understanding risks and controls in their area, get appropriate training, report all incidents and ensure that SES objectives are captured as KRA's in TMS. Provide line support, including attendance at relevant ops/technical day review meetings and shift Handover Meetings. Quality of line support to be assessed by feedback from Operations at year-End appraisal. Ensuring mechanical spare parts availability for scheduled and projected jobs inclusive of spare inventory (physical) checking and stock inspections and preliminary liaison with Suppliers and Vendors for proposals etc. Maintenance spends of his respective area not to exceed Operating Plan. Progress to Be tracked every period including use of commitment. Swift action to resolve breakdown during shifts and Perform the Root cause Analysis of breakdowns and come up with plans to eliminate the re-occurrence of breakdowns. Maintains MTBF & MTTR records and equipment history cards data to be logged. Mechanical Problems trouble-shooting, produce data for BDA/Basic Root Cause Analysis and Development of Solution/CLIT. Participates in the technical change management process. Document startup processes during installation of mechanical components on existing and new Plant equipment Always ensure all safe working practices around Moving and static equipment includes pneumatic, hydraulic, explosion, pressure vessels/pipelines/valves being followed Offering suggestions and Own Energy conservation, cost reduction, quality improvement activities. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
Posted 3 weeks ago
10.0 years
0 Lacs
Hyderabad, Telangana
On-site
Country/Region: IN Requisition ID: 27951 Work Model: Position Type: Salary Range: Location: INDIA - HYDERABAD - BIRLASOFT OFFICE Title: Contractor - HCM Payroll Description: Area(s) of responsibility Responsibilities: The HCM Cloud Payroll Specialist is responsible for Requirement gathering, configurations, CRPs, End-user training, and Liaison in cloud implementation and support projects. Functional expertise in the Cloud Payroll module and client interfacing skills are essential for this role. Requirement: Overall, 10 years of experience in Payroll functional role for the with 4-6 years of experience in Oracle Cloud Payroll Should have worked on at least three end-to-end Oracle Cloud Payroll implementations. Knowledge on any other Oracle HCM Cloud module would be a value add. Lead business process workshops and advise the client on the impacts of adopting the Oracle Cloud Payroll solution. Experience in integrating Payroll with Absence and OTL, Benefits Must have experience working on all phases of a project Demos/workshops, Requirement Gathering, analysis/design, configuration, CRP, testing, cutover, production support, etc. Must have a good understanding in Fast Formulas and should be able to convey the details to the technical team. Must have a strong track record of delivering Oracle HCM Cloud solutions, including extensive experience in the areas of business process analysis, requirement definition, and solution design. Should have experience in building detailed functional specification documents, Test case preparation, and Functional testing. Support during System Integration testing, User Acceptance Testing, Payroll Parallel testing, and Post Go-Live support. Conduct Train the Trainer sessions and prepare Functional user guides for ESS, MSS, and Admins. Desired Skills/Good to Have: Experience in additional modules such as Absence, OTL, etc. is preferred. Exhibit effective analytical skills & organizational skills. Good command over spoken & written English. Effectively manages scope and customer expectations on individual assignments. Follows through on all assignments and takes ownership of customer issues. Business analysis and requirements gathering abilities.
Posted 3 weeks ago
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